Frequently Asked Questions
Everything you need to know about KABON home products and your shopping experience.
What materials are used in KABON home products?
At KABON, we prioritize durability and aesthetics. Our products are crafted from high-quality, sustainable materials including solid hardwoods, premium textiles, and eco-friendly finishes to ensure they stand the test of time in your home.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For larger furniture items, delivery may take 10-14 business days as we use specialized white-glove carriers to ensure your items arrive in perfect condition.
What is your return policy for home decor and furniture?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please note that custom-made or personalized items are final sale.
Do you offer international shipping?
Currently, KABON ships to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
How can I track the status of my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Affirm and Klarna for larger purchases.